Refund
Customer Satisfaction Guarantee
At Generic Buddy online pharmacy, we prioritize the complete satisfaction of all our customers worldwide.
Shipping and Delivery Guarantee: If your order arrives damaged, you do not receive your prescription, or encounter any issues with the shipment, we will promptly reship another parcel at a minimal postage cost.
Refund Policy: We offer a full refund if you are dissatisfied with your order for any reason.
Order Tracking and Support: For inquiries about order tracking or product issues upon receipt, please open a ticket on Genericbuddy.com. Our team will respond within 24 hours to assist you.
Delayed Shipments: If your item does not arrive within 30 days due to unforeseen circumstances like customs inspections, please notify us at admin@genericbuddy.com. We will endeavor to resolve the issue promptly.
Delivery Timeline: Most shipments typically arrive between 10 to 12 business days. Our customer support is available at all times to address any inquiries or concerns regarding your order.
Customer Commitment: Regardless of your location, our customers are our top priority. We are dedicated to ensuring your satisfaction with every aspect of our service.
We are here to serve you. If you have any questions or require further assistance, please do not hesitate to contact us.